We are always growing and innovating, thanks to our customers. They are the main reason we’re constantly looking for ways to improve our products and processes. Instead of saying we cannot do something for a customer because of our manufacturing limitations, we go to work to eliminate the barriers that stand in our way and find the best solution, every time.

A recent example of this was in 2017. A customer requested ultra thin wall latex tubing. When we began the process of designing this tubing we realized that our final processing equipment was built for larger tubing. The ultra-thin latex that the customer requested was being damaged by this existing equipment. Instead of turning down the job or manufacturing a low-quality product, our team brainstormed a design for a new component for the machine that would fix this issue. We created a roller rack to attach to the machine that would guide the tubing into the equipment without it getting damaged. We are now able to run this ultra-thin wall tubing for our customer’s product, plus expand our offering of thin wall tubing products for future customers.

Have an idea for a new product, or have a manufacturing issue you need solved? Ask KEP! For every customer challenge we encounter, we use our collective knowledge and skill set to eliminate the barrier between KEP and high-quality products our customers demand.

 

Related Articles

Rubber, Natural Rubber, or Natural Rubber Latex?

Every day we’re surrounded by products composed of rubber, natural rubber, and natural rubber latex. In fact, these compounds are so common that, at first glance, you may not know exactly what they are. Let's take a moment to talk about what nuances make these...

read more

Meet Amanda Trolio

Amanda Trolio is an employee at our Winesburg facility. Amanda started in latex tubing in August 2021 and is currently working in extrusion packaging tourniquet bands. We can count on Amanda to work hard to produce products that KEP is proud to stand behind. She is...

read more

Welcome, Bobby!

Bobby Dalton recently joined our Kent facility's team as National Sales Manager. In this role, Bobby will serve as a point of contact for customers, coordinate with our internal departments, help us meet goals and more. He is excited to play a pivotal role in helping...

read more

Talk with KEP

We're accessible any way you want.

PO Box 668
Kent, OH 44240

800.331.4762

sales@kentelastomer.com

Contact us.

  • Looking for a custom color? Choose from the Pantone options available.
  • This field is for validation purposes and should be left unchanged.

KEP Customized Tubing Solutions

We love a challenge.

What's yours?

Optimize efficiency?
Build a prototype?
Improve product or customer service?

Let's make it happen!