KEP In Their Words!
Customer feedback is truly invaluable to how we operate. We intentionally create systems that directly benefit the customer – open communication, trustworthy supply chain operations, employee longevity, and more – so we are always thrilled to hear our customer’s thoughts!
Recently, we received an email from one of our larger customers. We host weekly team calls with them to review the state of our business, and share updates on supplies, manufacturing, and shipping. These calls are a delight for us – and nothing makes us happier than hearing our customer feels the same! They shared:
“My husband called me from the road and I told him I just got off a video call with my favorite supplier. He said, ‘How is everyone at Kent doing?’ Even my husband knows you’re my favorite… AND this proves that he actually listens to me too!”
If we’re known in a customer’s family as their favorite supplier, then we’d say we’re doing our job well! Ready to experience customer service with KEP? Contact us today! >
Related Articles
Benefits of Adding Biopharmaceutical Tubing To Your Medical & Laboratory Supplies
What is Biopharmaceutical Tubing? Biopharmaceutical tubing is specialized medical tubing, often made from thermoplastic elastomers (TPE), designed for sterile fluid processing applications. Biopharmaceutical tubing offers excellent chemical resistance and burst...
How KEP Provides Safe Medical Products & Supplies
Importance of Safe Medical Supplies & Products Safety is an absolutely critical consideration when designing and choosing quality medical products, such as medical tubing. And safety refers to a number of different factors, including: Purity and sterilization....
October 2023 Anniversaries
October 2023 Anniversaries From corn mazes to pumpkin picking and so much more, what are your favorite activities this month? One of ours is giving a shout-out to our employees celebrating anniversaries! In October, we’re celebrating a total of 64 years of dedicated...
Talk with KEP
We love a challenge.
What's yours?
Optimize efficiency?
Build a prototype?
Improve product or customer service?
Let's make it happen!