KEP Is Happy To Help!
The KEP sales process usually starts with a simple question from a potential customer – “Can you help us?” And our response is “Happy to help!” From this root question, our sales and service team members take our customers down many paths to ensure we provide the high-quality, exacting solutions they need!
First our team members ask very thorough questions to ensure our manufacturing capabilities are a good fit for the customer’s needs. Then they dig in with more in-depth questions to discover exactly what the customer needs – from what regulatory requirements need to be met to volumes, target price and more. After this, the customer shares drawings or dimensions in order to better clarify their request. Our team members also provide samples if the customer wants a closer look at materials.
For all of the technical information needed during the process, our team members consult with internal KEP experts to get the answers and follow up with the customer. Once the quote is signed off on by the customer, our team gets to work! From manufacturing a prototype to the client’s exact specifications to establishing production schedules, deliveries and more, the initial sales process is essential to ensuring KEP delivers the highest quality solutions for our customers.
Want to see if we can help you bring a product to life? Our sales and service team members want to hear about your goals – contact us today!
Meet Rod Brady!
Meet Rod Brady! Meet Rod Brady, a Tender at our Kent facility who has been with us since 2005! Rod works hard all week and then enjoys when Friday rolls around – a great time to reflect on all that was accomplished! For Rod, KEP runs in the family as his wife works at...
Trusted Assembly Services
Teamwork Adds Up – to Almost 250,000 Hours! Many people have heard of author Malcolm Gladwell’s “10,000 Hours” – the theory that it takes time to develop great skills. When you trust KEP with your product assembly services, you get a team with nearly 250,000 hours of...
March 2023 Anniversaries
Celebrating Our March Anniversaries! Our exceptional team is our lucky charm and key to success! This month we’re celebrating 15 hardworking team members from each of our facilities with anniversaries. We are thankful for the 21 amazing years that Lisa Smith has spent...
Talk with KEP
We love a challenge.
Build a prototype?
Improve product or customer service?
Let's make it happen!